Website Governance
What is it?
NDIT has partnered with Monsido to offer ongoing, regular website quality scanning services to assist agencies with finding and monitoring potential issues on their websites. State websites should be accessible to everyone, contain quality and clear content, rank well with search engines and be free from issues such as broken links and spelling errors.
What do you get with the service?
Site owners will be provided a dashboard which, based on feature package, will provide information on their site. Site owners will also be put in contact with our partner for full support of the product and assistance with initial set up.
Base products include:
- Web Accessibility
- Mobile Accessibility
- Site Inventory
- Training and Support
How do you request service?
If your agency is interested, NDIT’s Self Service Portal may be used to submit a generic request with “Web Governance” in the description. Review the billing information in the table below to estimate the monthly rate. Please note that if your agency chooses to scan documents, they are counted towards your overall page count.
Once the request has been approved by your agency, you’ll be contacted by a member of the User Experience Design Team to verify pages/docs, evaluate, and begin the onboarding process with our partner.
Billing:
Rates are charged based on the number of pages (or pages plus docs) on the website and level of features required. These rates align with our vendor’s standard packages but are provided to the State at a discount.
Monthly Rates | ||||
Products | Base | Economy | Standard | Premium |
Web Accessibility | Yes | Yes | Yes | Yes |
Mobile Accessibility | Yes | Yes | Yes | Yes |
Site Inventory | Yes | Yes | Yes | Yes |
Training and Support | Yes | Yes | Yes | Yes |
Quality Assurance | Yes | Yes | Yes | |
Uptime Monitoring | Yes | Yes | Yes | |
Policies | Yes | Yes | Yes | |
PDF Accessibility | Yes | Yes | ||
SEO | Yes | Yes | ||
Analytics | Yes | Yes | ||
Performance | Yes | |||
Page Correct | Yes | |||
HeatMaps | Yes | |||
Data Privacy (GDPR/CCPA) | Yes | |||
Price mo/yr per Agency | Base | Economy | Standard | Premium |
1-250 pages/docs across all sites | $55 | $77 | $108 | $138 |
251-500 pages/docs across all sites | $99 | $125 | $159 | $203 |
501-2500 pages/docs across all sites | $186 | $239 | $306 | $396 |
2501-5000 pages/docs across all sites | $326 | $421 | $483 | $702 |
Website Accessibility Issue Consulting
What is it?
It’s important to ensure that all people, including those with disabilities, can use state websites without barriers.
What do you get with the service?
NDIT can help agencies interpret scanning results and offer suggestions for how to fix issues. This is intended to be an opportunity to educate, and agencies will be encouraged to fix the issues themselves with NDIT guidance.
Web accessibility issues consulting may be helpful if:
- You run a scan on your website or web application and do not know how to fix some of the accessibility issues reported.
- Your vendor runs a scan of your website or web application, and you need help to understand the results.
- You have received feedback from a user that they are unable to use your website or web application because of accessibility issues and you don’t know how to fix the problems.
How do you request service?
If your agency is interested in requesting a block of consulting time NDIT’s Self Service Portal may be used to submit a generic request with, with “Web Accessibility Issue Consulting” in the description and any other details you wish to include.
Once approved by your agency, you’ll be contacted by a member of the User Experience Design Team to verify and begin the consultation.
Billing:
Blocks of consulting time can be requested in 4 hour blocks at a cost of $500. Any larger or project-based engagement would instead use a statement of work and be calculated at a rate of $131.50 per hour.
Onetime Content & Accessibility Scan
What is it?
If your agency is interested in the functionality from the Web Governance service, but do not need the full extent of the monthly package, NDIT can provide a onetime content and accessibility scan.
What do you get with the service?
NDIT can help agencies see the health of their website and gain insight to page counts, quality, and accessibility.
- A 15-minute consultation meeting will be scheduled to evaluate the request.
- Agency website will be scanned and reviewed by the User Experience Team.
- Reports of the scan will be downloaded.
- A longer one-hour meeting will go over the scan/reports and allow for any Q&A.
- After the agency has addressed any resulting issues NDIT will do a follow-up scan to see the improvements and provide the reports.
How do you request service?
If your agency is interested in requesting a block of consulting time NDIT’s Self Service Portal may be used to submit a generic request with “Onetime Content & Accessibility Scan” in the description and any other details you wish to include.
Once approved by your agency, you’ll be contacted by a member of the User Experience Design Team to verify and begin the consultation.
Billing:
Each engagement is charged at a fixed rate of $250 dollars.